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UI/UX Design
MVP Design
Our challenge was to combine three existing products into a universal platform, MOJO-CX. The new solution should integrate core functionalities from each of the three elements to offer a comprehensive suite of services for contact centers.
Our design solution for MOJO-CX tackled two needs: consistency and user-specific functionality. First, we ensured a cohesive user experience by unifying the look and feel of all integrated products. Second, we tailored features to different user types.
Briefing & onboarding
Product/business goals
MVP Scope
Roadmap
Briefing & onboarding
Product/business goals
MVP Scope
Roadmap
Briefing & onboarding
Product/business goals
MVP Scope
Roadmap
Briefing & onboarding
Product/business goals
MVP Scope
Roadmap
To make sure MOJO-CX stood out, we studied the functionalities offered by competitors. We aimed to identify the most effective ones and integrate them into our client’s platform, optimizing workflow and access to essential features for all user types.
To make sure MOJO-CX stood out, we studied the functionalities offered by competitors. We aimed to identify the most effective ones and integrate them into our client’s platform, optimizing workflow and access to essential features for all user types.
To make sure MOJO-CX stood out, we studied the functionalities offered by competitors. We aimed to identify the most effective ones and integrate them into our client’s platform, optimizing workflow and access to essential features for all user types.
The aspiring investor
28 year old • Marketing manager
Alex has a basic understanding of traditional Investments like stocks and mutual funds
but is new to the world of cryptocurrency.
• Wants to diversify investment portfolio by including cryptocurrencies.
• Seeks a platform that offers educational resources and straightforward investment options.
Limited knowledge about crypto market trends and investment strategies.
Needs guidance and easy-to- use tools.
• Educational resources for beginners.
• Simple investment options.
• User-friendly interface for easy navigation.
The cautious beginner
27 year old • Marketing manager
Alex has a basic understanding of traditional Investments like stocks and mutual funds
but is new to the world of cryptocurrency.
• Wants to diversify investment portfolio by including cryptocurrencies.
• Seeks a platform that offers educational resources and straightforward investment options.
Limited knowledge about crypto market trends and investment strategies.
Needs guidance and easy-to- use tools.
• Educational resources for beginners.
• Simple investment options.
• User-friendly interface for easy navigation.
The high-fidelity wireframes we created became a foundation for testing and evaluation — ensuring a clear understanding of the platform’s structure, logic, and element interaction.
The high-fidelity wireframes we created became a foundation for testing and evaluation — ensuring a clear understanding of the platform’s structure, logic, and element interaction.
Through mood boards based on in-depth client interviews, we decided to create a timeless and intuitive design for MOJO-CX. Instead of fleeting trends, we focused on simplicity and clarity with subtle brand recognition elements like branded color palettes and logo-inspired patterns.
We combined three existing products into a universal platform, MOJO-CX. The new solution should integrate core functionalities from each of the three elements to offer a comprehensive suite of services for contact centers.
The agents required quick and easy interaction with the MOJO-CX widget during calls. Our contact center design addressed this by enabling constant on-screen access to call management tools and an AI assistant for real-time communication guidance. Post-call summaries available within the platform helped improve agents’ performance further.
Improved customer reach - Gradwork was able to reach a larger audience by relying on the consistent mobile and web design we provided.
User engagement rate - The sleek UI/UX design of the Gradwork recruitment platform encouraged customers to use this product frequently and make more in-app actions.
Conversion rate - Our team delivered the UI/UX design of the HR platform that boosts conversion.
User satisfaction rate - Most of Gradwork`s users are satisfied with the platform, owing to our top-notch design services.